Privacy Policy

At Paris 2 Dubai, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following personal information:

Personal details: Such as your name, email address, phone number, and physical address.
Payment information: Credit or debit card details, billing address, and payment transaction details.
Browsing data: Information about your interaction with our website, including IP address, browser type, device information, and browsing history.
Communication records: Any communication you send to us, such as emails or customer service inquiries.

2. How We Use Your Information

We use the personal information we collect to:

Process your orders and ensure efficient delivery of products.
Communicate with you about your orders, inquiries, and promotional offers.
Improve and optimise our website to provide you with a better browsing experience.
Personalise your shopping experience by presenting relevant content and product recommendations.
Fulfil our legal obligations and maintain the security of our website.

3. How We Share Your Information

Paris 2 Dubai respects your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your personal data in the following situations:

Service providers: We may share your information with third-party providers who assist us in fulfilling your orders, processing payments, or delivering products (e.g. courier services).
Legal requirements: We may disclose your information if required to comply with legal obligations, protect our rights, or respond to lawful requests from public authorities.

4. Data Security

We are committed to ensuring the security of your personal data. We use a variety of technical and organisational measures to safeguard your information from unauthorised access, misuse, or disclosure. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Data

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations. If you request the deletion of your personal data, we will remove it from our records in accordance with applicable law.

6. Your Rights

As a customer, you have certain rights regarding the personal data we hold about you. These include the right to:

Access the personal information we hold about you.
Correct any inaccurate or incomplete information.
Request deletion of your personal information under certain circumstances.
Withdraw consent for us to process your data (e.g. unsubscribing from marketing communications).

To exercise these rights, please contact us at info@paris2dubai.com.

7. Cookies

Our website uses cookies to enhance your browsing experience and collect information about how you interact with our site. Cookies are small text files that are stored on your device. You can control how cookies are used by adjusting your browser settings, but please note that disabling cookies may affect the functionality of the website.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: info@paris2dubai.com
Phone Number: (+27)65 682 4738
Address: 270 Felix Dlamini Road, Overport, Berea, 4091